Categories of subprocessors
We use a small number of carefully chosen service providers to run HiRickey. Each is bound by a written agreement that limits how it may use personal information.
| Category | What they do for us | Location |
|---|---|---|
| Telecommunications carrier | Phone numbers, calls, call recording, and text messages | United States |
| AI speech and language provider | Speech recognition, conversation, text chat, and built-in voices | United States |
| Voice generation provider | Custom voices, only when a customer uses one | United States |
| Cloud hosting provider | Servers and database | United States |
| Payment processor | Billing and payments | United States |
| Email delivery provider | Lead alerts, proposals, and confirmations sent by email | [confirm region] |
| Advertising and analytics providers | Ad measurement and site analytics on marketing pages (website visitors only, unless they opt out) | United States |
| Font service | Website typefaces (website visitors only) | United States |
Named list for business customers
Business customers can request the current named list of subprocessors under our Data Processing Addendum by emailing legal@hirickey.com. We notify business customers before adding a new subprocessor that will process their data.